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Exchanges
Rael does not accept exchanges or returns for opened or used products. Returns may only be accepted for unopened boxes of unused product within 30 days of purchase.
Please email [support@getrael.com](mailto:support@getrael.com) if you are experiencing issues with your products.
For Offline Marke...
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Returns
We want you to be 100% satisfied with your purchase and experience. If for any reason you are not completely satisfied, simply send us an email at support@getrael.com within 30 days from the date of your purchase. Our customer service team will assist you personally. Rael does not accept partial ...
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Shipping Policy
We offer complimentary shipping on orders over $60. All orders under $60 are charged $7.99 for shipping, East Coast states are charged $9.99 for shipping, and Pacific Islands are charged $15 for shipping. All orders weighing more than 3 pounds will also be charged $9.99 for shipping.
Orders with...